Industry

Industry Focus

Loyalty Survey is an B2B market research company with almost 10 years of heritage that focuses on B2B & B2C market research to ensure smarter, more-profitable business decisions are made with reduced investment risk.

Advertising & Marketing

Loyalty Survey partners with advertising and marketing agencies to conduct surveys, focus groups, and other forms of qualitative or quantitative market research. We can help you refine your marketing messaging, test creative options in a focus group, and help you better understand the motivations of your client’s target customers.

Architecture, Engineering, & Construction

When it comes to AEC, there are plenty of research options. Executive interviews can uncover the factors which influence business decisions. Online surveys can scale customer satisfaction for a firm. Lead generation surveys can collect valuable feedback and help drive sales. We can recommend the best approach.

Automotive

How do car buyers budget for their next vehicle purchase or lease? How far are customers willing to travel to a dealership for a purchase or lease? What are the top sources used by car shoppers? Our automotive market research company aims to answer car dealership’s most challenging business questions like these and more.

Consumer Packaged Goods (CPG)

As the battle for shelf space continues to grow, consumer packaged goods companies are turning to market research to understand what draws customers to the brands they love. Loyalty Survey specializes in insights and consumer behavior analysis that allow your organization to adjust to the latest and greatest consumer trends quickly.

Financial Services

In a highly competitive industry, market research is a must-have for banks and credit unions. We manage all types of market research for your financial services business from loyalty surveys, to new account opening surveys, to digital experience surveys, to many other studies. Grow your business using data-driven strategies.

Healthcare

As consumer confidence grows in the selection of healthcare providers, it is more important than ever for the industry to focus on improving the patient experience. Our healthcare market research company can get you the answers you need from those who matter most and ensure your strategy is set up for future success.

Higher Education

If you work at a college or university Loyalty Survey has the experience to assist with your next market research study. From community perception studies to enrollment studies, our national higher education market research company can provide you with the data and insights you need to quickly take actionable next steps.

Hotel & Hospitality

The competitive analyses and comparisons derived from our customized hotel and hospitality market research studies are rated 5-stars. With Loyalty Survey, you will learn more about guest preferences or expectations and outperform competition located right across the street. Be our guest and learn more!

Legal

When it comes time for someone to require legal services, how can your firm position itself as the top contender? With law firm market research. Our legal market research firm goes beyond best practices and industry norms to provide our legal clients with the data and insight they need specifically for their objectives.

Manufacturing

Voice of Customer (VoC) work is essential for the manufacturing and industrial industry. VoC gives you perspective behind the decision-making process for your products and competitors' products and Loyalty Survey gains access and obtains feedback from your most difficult to reach end-users.

Nonprofits

There are many critical components nonprofits must focus on to be successful. Raising awareness, collecting donations, signing up volunteers, etc. These concerns are typically the central goals for not for profit organizations. Loyalty Survey works with our nonprofit clients to achieve and exceed these goals with market research.

Retail

Market research and retail were a match made for each other. Whether you want to access customer feedback during the point of purchase (POP) through mystery shopping or shop-alongs or obtain in-depth customer experience (CX) data through a follow-up online survey, our retail market research company can guide you.

Restaurant

When it comes to restaurants it's all about the customer experience (CX) and guest relations. Understand what your customers think about your restaurant, how to find new customers, and understand the return-on-investment of your marketing with the help of our national restaurant market research company.

Travel & Tourism

Market research helps your organization attract visitors more frequently, attract new visitors, and broaden your geographic reach. The true focus of travel and tourism market research is to understand behavior. We dig into the "why", whether it's a focus group, online survey, or through other means.

Other Industries We Serve

Don't see your industry or vertical on our list that you are interested in? There's plenty more where that came from. Loyalty Survey partners with various B2B and B2C sectors across the country. Contact our team today and share your project goals and objectives. Chances are we've conducted a similar study and can help.